ContainerConnect is a marketplace that connects customers with local dumpster rental companies. We collect the minimum information needed to match you with haulers and to operate the Service. We do not sell your personal information. We do not share it with any third party except as described below or as required by law.
When you request a quote, sign up as a hauler, contact us, or join a waitlist, you provide information such as: name, email address, phone number, ZIP code and city, project type and size, optional photos of debris or job site, preferred delivery date, and hauler-specific details (business name, service area, fleet size). All of this is voluntary. You control what you share.
When you visit the Service, our infrastructure providers may log standard web information such as IP address, browser type and version, device type, referring URL, pages viewed, and time of visit. This information is used to operate the Service, debug issues, and understand usage patterns in aggregate.
We use the information we collect to: (a) route your quote request to hauler partners in your area; (b) enable hauler partners to respond to you directly; (c) deliver service-related email and communications; (d) respond to support requests; (e) improve the Service and develop new features; and (f) comply with legal obligations. We do not use your information for third-party advertising or retargeting.
When you submit a quote request, we share your name, email, phone, ZIP, and project details with the hauler partners we match you with so they can respond with a quote. We do not share your information with any hauler you have not been matched with. Hauler partners agree to use this information only to respond to your quote request, not for unrelated marketing.
We rely on a small set of trusted service providers to run the Service. At this time these include Formspree (form submission delivery and email routing), Vercel (website hosting and content delivery), and Google Fonts (typography). In the future this may expand to include Supabase (database and authentication), Stripe (payment processing for hauler revenue-share), and basic analytics. Each provider operates under its own privacy policy and processes your data only as needed to perform services for us.
We do not sell your personal information. We do not rent or trade customer lists. We do not share your data with haulers you have not requested a match with. We do not use your information for behavioral advertising on other websites. We do not track you across the internet via third-party pixels.
We use a minimal set of cookies for essential functionality (such as remembering your form progress) and, if we enable analytics in the future, to understand how the Service is used in aggregate. You can disable cookies in your browser settings, though some parts of the Service may not work correctly without them. The Service does not currently use advertising cookies.
You can request a copy of the personal data we hold about you, request correction of inaccurate data, or request deletion of your information at any time by emailing logan@containerconnect.co. We will respond within a reasonable time frame. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what categories of personal information we collect and to opt out of any sale (we do not sell data). EU/UK residents have rights under GDPR, including the right to object to processing or request data portability.
We retain personal information only as long as needed to provide the Service, complete a quote request, maintain a hauler partnership, or satisfy legal or accounting obligations. Quote requests are generally retained for up to two years after submission; hauler partner records are retained for the duration of the partnership plus a reasonable period afterward.
The Service is not directed to individuals under 18 years of age, and we do not knowingly collect information from minors. If you believe a minor has provided us with personal information, please contact us and we will delete it.
We use industry-standard technical and administrative measures to protect your data, including encryption in transit (HTTPS), encryption at rest where supported by our providers, and limiting access to data on a need-to-know basis. No system is perfectly secure. We do not guarantee absolute security but will notify affected users of any material breach as required by applicable law.
The Service is hosted in the United States. If you access the Service from outside the U.S., your information will be transferred to and processed in the U.S. By using the Service, you consent to this transfer.
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated via a notice on the Service or by email. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
Questions about this Privacy Policy, or requests related to your personal information, can be sent to logan@containerconnect.co.